NEW DELHI: Apollo Hospitals today announced an expanded partnership with Google Cloud to put healthcare in the hands of every Indian with Apollo’s digital platform, Apollo 24|7.

Access to healthcare in India is challenging. 60% of hospitals, 75% of pharmacies, and 80% of doctors are in urban areas, leaving rural areas underserved. Technology presents an opportunity to improve access to healthcare for Indians countrywide.

"Access to timely and accurate health information is a real challenge in India, and our partnership with Google Cloud is poised to address it through various collaborations. Apollo's expertise, data and hospital network will help shape a new era of precision and empathy in clinical decision-making with medical grade generative AI, and AskApollo embodies the fusion of technology and compassion to revolutionize patient care," said Shobana Kamineni, Vice Chairperson, Apollo Hospitals.

“Generative AI has the transformative power to bring conversational medicine to clinicians and patients alike,” said Thomas Kurian, CEO, of Google Cloud. “Our work with Apollo Hospitals will improve accessibility in healthcare, support clinicians and care teams, and drive better patient engagement—ultimately benefiting millions of Indians.”

Google Cloud's approach to data governance and privacy policies ensures customers retain control over their data. In healthcare settings, access and use of patient data are protected through the implementation of Google Cloud's reliable infrastructure and secure data storage, along with each customer's security, privacy controls, and processes. Google’s responsible approach to generative AI also means customers have access to monitor and review model outputs and leverage safety guardrails and model documentation to enable responsible use in a customer’s use case and context.