Comviva eyes $200 million revenue: Manoranjan Mohapatra

NEW DELHI: Comviva, an Indian teleocm software firm that offers OSS-BSS as one of its core products to the telecom industry, is bullish about business prospects backed by 5G (fifth generation) technology. In an interaction with The PageOneAsia, Manoranjan Mohapatra, CEO of Comviva said that the comany expects to achieve a revenue of $200 million this year. Edited excerpts.

Let us know about the origins of Comviva.

Comviva has a long history. It started as an offshoot of Bharti, about twenty years back, and then Tech Mahindra acquired it in 2012. But we always stayed as a focused product and solution company. And, you know, with time we have evolved, we were a value added services company. That business went down and we also consciously decided to move away from that business, because we saw the future that was not there. And today, we have three verticals, FinTech-financial technologies companies. We provide B2B2C and B2B2B, we call it B2B2X. Our FinTech solutions is very well deployed in about 20 banks and about 65-70 telecom operators. Our Digitech (digital BSS-OSS solutions) are deployed by mostly telecom operators, and that's our flagship product. We recently acquired a BlueMarble, a consolidated product. And third is Martech, which is marketing communications and in terms of cross-sell upsell campaign. Martech focuses on how do we make you consume more. Digital BSS is how do we make the customer journey smooth and simple. And Fintech is how can you use a wallet for making different kind of payments and different transactions, financial transactions. This journey has done reasonably well for us. But we are now hitting the next block, that is:

Is your OSS-BSS offering focussed on telecom indutry?

Yes. Right now, it's just for telecom. We are trying to see how we could give some of these CRM and billing into the retail industry. So we will expand gradually. Our focus is right now from telecom, and to go to BFSI and retail.

How big is this market for you?

It’s a large market. What's happened is that there are a few large players. So in a way, they're very captivated, The way customer onboarding happens, it changes and everything changes otherwise. What we do is just to give an example, we have done it with few telecom operators in Mexico. We'll have multiple heterogeneous suppliers. So depending on customer, which part of the network is accessing, for BSS, the experience is different.

How strong is your presence in the US and Europe?

We are already there. We have three or four customers in Europe, another four or five customers in digital BSS only, more than 10 customers in USA. These all are telecom operators.

Share insights on partnerships with the Indian companies.

We just did it with Tata Play Binge. We call it BlueMarble solution. So their customer acquisition and CRM journey we implemented but from an operations point of view, Airtel is an old customer of ours, they use a BlueMarble CRM, but not Jio. Airtel uses our CRM product for their prepaid subscribers in India, Airtel Sri Lanka uses complete BSS stack of BlueMarble.

Are you are looking at some sort of new partnerships in India or globally when it comes to 5G?.

For private network, we are looking at 5G edge compute applications. So it will be B2B2B. So we are looking for manufacturing and automotive vertical. So us and telco together, we're talking to Airtel about them, together and go and offer those services to the enterprises.

How big is your India headcount? In terms of overall strength?

We are totally about 2500 people that includes international unit that has about 300-350 individuals.

Can you share your revenue targets?

This year, we are looking at a $ 200 million revenue.

Who are your top custimers in FinTech vertical?

In the Fintech space, we have SBI Card, Kotak Mahindra Bank and IDFC Bank as our customers.